Symphony
Symphony is an AI agent platform that runs and grows your business using a coordinated team of specialist agents. The product provides proactive, connected agents that handle outreach, scheduling, marketing and admin from a single chat interface.
About Symphony
Symphony is an AI agent platform from Wix that assembles a bespoke team of specialist agents to operate and grow small businesses. The service is built on Wix AI and the company’s business data; the site states Symphony carries the intelligence of 300M Wix businesses and uses that experience to preconfigure agent skills and workflows for common business needs.
Agents in Symphony connect to a business’s existing tools and act proactively. You start by describing your business in chat; Symphony selects and configures agents for functions such as outreach, marketing, scheduling, research, finance and design. Agents can be authorised to act, report back in real time and learn from approvals and corrections. Symphony works as a standalone web app and is available on iOS and Android so agents can run across desktop and mobile without requiring an existing Wix website.
Symphony supports customisation and team collaboration. You can create and train custom agents on your tone, business rules and goals, add teammates with roles and permissions, and view dashboards with growth stats, weekly wins and pipeline details. The product emphasises tool-level integration so agents can synchronise calendars, inboxes, CRMs and payment systems and then coordinate work from a single orchestrating chat.
Symphony can be tried for free; the vendor publishes paid plan details on the Symphony pricing page for upgrades and additional capabilities.
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Who is using Symphony?
Key Features
- Assemble a team of specialist AI agents for outreach, marketing, scheduling, finance, research and design
- Connect and synchronise third-party tools by chat, including calendars, inboxes, CRMs, payment systems and collaboration apps
- Proactive agent behaviour that spots opportunities and takes authorised actions, reporting back in real time
- Create and train custom agents on tone, rules and business logic to run alongside built-in agents
- Shared workspaces with team members, roles and permissions plus project-level threads
- Dashboards and reporting that surface growth stats, weekly wins and pipeline status
Use Cases
- Manage client outreach and follow-ups through automated agent workflows
- Automate scheduling and appointment management with synced calendars and reminders
- Run and monitor email and outreach marketing campaigns coordinated by agents
- Track invoices, follow up on unpaid bills and monitor financial pipeline activity
- Create, train and deploy custom agents to reflect company tone, rules and specific workflows