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Kore.ai

AI-powered extraordinary customer & employee experiences

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December 29th, 2024

About Kore.ai

Kore.ai specializes in delivering AI-enhanced customer and employee experiences by providing a variety of virtual and process assistants tailored to specific industries.

Key Features

6 features
  • Kore.ai is a platform that offers a range of AI-powered solutions to enhance customer and employee interactions across various industries. Here are some of its key features:
  • Experience Optimization (XO): This feature combines conversational AI and digital UX to provide seamless interactions.
  • Industry-focused products: Kore.ai offers solutions for contact centers, banking, healthcare, commerce, IT support, HR support, and collaborative workspaces.
  • SearchAssist: This is a cognitive search solution with conversational support.
  • Use cases: Kore.ai caters to various industries and professionals, including customer service teams seeking AI-driven virtual assistants, HR and IT support teams looking for AI-powered solutions to streamline employee support, and businesses and organizations aiming to improve customer and employee interactions through AI technology.
  • Overall, Kore.ai provides a comprehensive platform for automating interactions and optimizing experiences across multiple industries.

Use Cases

4 use cases
  • Customer service teams can use Kore.ai's AI-driven virtual assistants to enhance customer experience
  • HR and IT support teams can benefit from Kore.ai's AI-powered solutions to streamline employee support
  • Businesses and organizations can improve customer and employee interactions through Kore.ai's AI technology
  • Kore.ai provides a comprehensive platform for automating interactions and optimizing experiences across multiple industries.
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