Gladly

Automation platform that revolutionizes customer service by enabling personalized self-service

Pricing

Paid$150

About Gladly

Gladly, revolutionizes the customer service industry by providing customized self-service solutions. It works in tandem with Gladly Hero, a people-centric platform for agent-assisted customer service. Gladly utilizes advanced generative AI and no-code automation to offer personalized and effortless customer self-service experiences through Self Service Threads.

Key Features

4 features

Personalized Self-Service: Offer customized and interactive self-service options to customers.
Generative AI and No-Code Automation: Utilize cutting-edge AI and automation tools to streamline customer interactions.
Seamless Integration with Gladly Hero: Collaborate with Gladly Hero for a seamless and all-inclusive customer service solution.
Scalable Customer Support: Cater to diverse customer requirements and execute transactions with ease.

Use Cases

6 use cases

Self Service Threads empower customers to handle complex tasks like returns and exchanges
Seamless and personalized self-service experiences for common customer inquiries
AI-powered efficiency combined with people-centered customer service enhances customer satisfaction
Gladly's Sidekick offers a powerful combination of personalized self-service and agent-assisted support
Advanced AI and automation capabilities enable businesses to create meaningful and engaging interactions with customers
Foster loyalty and customer satisfaction through Sidekick's innovative customer service approach