Frontel
Frontel is an AI phone answering service for businesses, guided by their own services, hours and saved answers. It collects caller details and appointment requests in a private Messages inbox for easy team follow-up.
About Frontel
Frontel is an AI phone answering service that gives each business a dedicated US number and a helpful first conversation for incoming callers. Frontel uses the business's own services, opening hours and saved information to answer everyday questions and capture enquiries.
Small teams can add practical details such as directions, parking, prices, policies and FAQs. These details guide the AI receptionist, so conversations reflect what the business wants callers to know.
When someone asks to visit, Frontel records their name, callback number, requested service and preferred time as an appointment request. The business reviews the request and confirms the arrangements with the caller.
Call details appear in the business's private Messages inbox. The team can review notes, follow up with context and keep track of handled enquiries.
Getting started is straightforward: add the essential business details, save with Google and activate an available phone line. Share the new number with callers, or receive calls forwarded from an existing business number through the phone provider. Frontel offers an initial free trial with no card required to start.
Start with a free initial trial. No card is required to get started; check the official website for current availability.
Discover Frontel and thousands of other AI tools on Beyond The AI, your trusted directory for AI solutions.
Who is using Frontel?
Key Features
- Answers incoming calls using business-provided services, hours and saved answers
- Assigns a dedicated US phone number or accepts forwarded calls from your existing number
- Captures appointment requests including name, callback number, requested service and preferred time
- Stores text conversation summaries and appointment requests in a private Messages inbox for team review
- Save and manage business setup securely with Google sign-in
- Keeps caller contact details, conversation text and appointment requests organized for business follow-up
Use Cases
- Collect appointment requests and caller contact details for team follow-up
- Record and store text summaries of enquiries in a Messages inbox for review
- Activate a Frontel US business number or forward your existing number to Frontel
- Configure industry-tailored receptionist responses using supplied services and opening hours
- Keep caller enquiries organized so your team can follow up with context