Emily
Emily is an AI phone assistant that screens incoming calls and handles outbound tasks.
June 7th, 2025
About Emily
Emily is an AI receptionist designed to provide users with a dedicated phone number and an intelligent voice assistant. It operates 24/7 to screen incoming calls, identifying and managing spam, scams, and unwanted solicitations. The assistant uses natural, human-sounding voices to greet callers, answer common questions regarding hours, prices, or policies, and generate detailed transcripts of conversations. For important calls, Emily can provide instant alerts via push notification, SMS, or emai...
Key Features
- Provides a dedicated phone number.
- Screens every incoming call automatically.
- Acts as a 24/7 call answering service.
- Identifies and manages spam, scams, and robocalls.
- Uses customizable, human-sounding voices to interact with callers.
- Answers frequently asked questions about your business or availability.
- Captures detailed transcripts of all phone conversations.
- Sends instant alerts for important incoming calls via push notification, SMS, or email.
- Blocks repeat spam and scam callers silently.
- Performs outbound calling tasks, including waiting on hold and navigating phone trees.
- Confirms completion of outbound tasks and sends receipts.
- Integrates with Google Calendar for appointment scheduling.
- Allows for personality customization of the AI assistant.
- Offers a library of natural voices and the option to upload a custom voice prompt.
- Enables fine-tuning of responses to specific questions.
- Stores preferred callback numbers for contacts.
- Provides a dashboard to decide which calls ring through directly.
- Records every conversation.
- Makes conversation transcripts searchable.
- Allows reviewing exact caller wording from transcripts.
- Provides one-click access to original call audio.
- Learns from user corrections to improve accuracy over time.
- Offers advanced analytics with a subscription.
- Provides caller sentiment scores with a subscription.
- Supports multi-number routing with a subscription.
- Includes priority support with a subscription.
- Features intelligent alerting for calls.
Use Cases
- Screening all incoming phone calls to filter out unwanted solicitations.
- Handling and blocking spam, scam, and robocalls automatically.
- Serving as a 24/7 receptionist for busy professionals and small businesses.
- Managing missed calls and providing transcripts for later review.
- Automating outbound calling tasks such as rescheduling appointments or contacting businesses.
- Providing a second phone number for managing different aspects of communication.
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