Einstein GPT
AI software that transforms customer data into valuable business insights, providing AI-generated emails, conversations, offers, and cross-departmental insights to enhance customer interactions and boost productivity.
About Einstein GPT
Einstein GPT is an advanced AI software that utilizes customer data to generate valuable business insights. By analyzing real-time data, it creates personalized customer interactions through AI-driven emails, conversations, and offers.
Key Features
- Einstein GPT provides cross-departmental insights for sales, service, marketing, and commerce
- Insights are embedded within the workflow, enhancing productivity
- Low-code tools enable users to generate custom predictions and recommendations without needing a data scientist
- Einstein GPT powers Salesforce's Customer 360, providing a comprehensive view of each customer
- The tool aids sellers from prospecting to closing deals with conversational intelligence and real-time data
- Einstein boosts agent productivity, personalizes customer interactions, and scales service with Einstein bots
- Einstein aids in business growth with intelligent product recommendations, custom product sorting, and meaningful search results.
Use Cases
- AI-generated emails, conversations, and offers for personalized customer interactions
- Custom predictions and recommendations without requiring a data scientist
- Customer 360 integration for comprehensive insights into customers
- AI assistance for improved sales and CRM
- Einstein bots for boosted agent productivity and scaled service
- Intelligent product recommendations and meaningful search results for enhanced commerce
- Einstein GPT as an all-inclusive AI tool for actionable business insights and driving business growth
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