Airkit
Generative AI customer service platform
About Airkit
Airkit is a generative AI customer service platform that provides fully customizable, autonomous AI agents built to answer 90%+ of customer questions instantly. The AI agents have the agency and autonomy to decide the best course of action to deliver the best possible customer experience. They can cover a large breadth of tasks such as order status updates, return and exchange support, order issue management, product information, technical support, and more.
Key Features
- Fully customizable AI agents.
- Autonomous decision-making.
- Instant customer question answering.
- Wide range of supported tasks.
Use Cases
- Customer support.
- E-commerce customer service.
- Order management.
- Product assistance.
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